Shipping policy

Shipping Policy

We’re committed to getting your order to you quickly and affordably — with a little extra love for our subscribers.

Order Processing

All orders are packed and dispatched from Port Fairy, VIC.
Please allow 1–2 business days for your order to be processed before shipping.

Australia

• Free Standard Shipping on orders over $250
• Flat Rate Standard Shipping: $10
• Express Shipping: $20
  (Estimated delivery: 1–2 business days within the Express Post network)

Subscriber Perk
Subscribers enjoy free standard shipping on all orders — no minimum spend required.

International

• Flat Rate Standard Shipping: $30
  (Estimated delivery: 7–14 business days)
• Express Shipping: $40
  (Estimated delivery: 4–7 business days)

Additional Info

• Express delivery is available to most Australian addresses within the Australia Post Express network.
• International delivery times vary by destination. Any customs duties or import taxes are the responsibility of the customer.

If you have any questions about shipping or delivery, feel free to contact us at info@masonandfrancis.com.au.